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CUSTOMER SERVICE

Contact Us

ECOS LLC
466 Foothill Boulevard #307
La Canada, California 91011
Email us: customercare@ecosperformance.com

Returns and Exchanges

You can return any unworn and unwashed product that you purchased on our website within 60 days of purchase for a full refund or exchange. Please also complete and return the Return Form (click here) or include a note with your name, mailing address, daytime phone number, a brief description of the product you are returning, and whether you would like a refund or an exchange (if you are requesting an exchange for a different size or color, please be sure to tell us exactly what you want).

Please send returns to:

ECOS
466 Foothill Boulevard #307
La Canada, California 91011
Attention: Returns

To insure that we receive your return, it's best to use a shipping method that will provide you with a tracking number and delivery confirmation. Please note that we cannot replace packages lost during return shipment to us.

We'll process the return as a refund or an exchange based on your instructions to us. If you request an exchange, we'll pay USPS shipping charges to have the replacement shipped to you.

If the original purchase was made with a credit card, we will credit the card for the returned item upon receipt, and, if you are requesting an exchange, the card will be charged for the replacement item when shipped.

If you have any questions about a return or exchange, please email us at customercare@ecosperformance.com.

If you wish to return a product that is defective, please see Product Guaranty.